Contact Us

We're here to help.

Questions about sizing, shipping, your order or the warranty: a real human reads every message and replies within 24 hours on business days.

Email: support@ondaboots.com
Phone: +33 7 82 99 14 96 (we are based in France: email is usually fastest given the time difference)
Order questions: include your order number for the fastest help.

Business information

Onda is operated by Illan Zemmouri, sole trader (entreprise individuelle) registered in France.
SIREN: 939 062 899
Registered address: 24 Rue de Gisors, 95300 Pontoise, France
Publication director: Illan Zemmouri
Email: support@ondaboots.com · Phone: +33 7 82 99 14 96

We are an online-only store and do not have a physical retail location. We ship to Australia only.

Tracked shipping

Tracked delivery, Australia-wide

Secure payment

SSL-encrypted checkout

Tracked delivery

Dispatched in 1-2 business days, delivered in ~15 days

1-year warranty

Plus 30-day returns