• Free tracked shipping · flat rate to WA

  • 30-day returns · 1-year warranty

  • Dispatched in 1-2 business days · delivered in ~15 days, tracked door to door

Cart (0)

Your cart is empty

Onda Questions

Everything, in one place

Frequently asked
questions

Twenty-eight questions, grouped so you can find yours. Where the evidence is mixed, we say so rather than sell around it. If yours is not here, email support@ondaboots.com and a real person will answer within 24 hours on business days.


Section 1

How it works

Start here if you have never used compression recovery before.

How do recovery boots work?

Air chambers wrap each leg and inflate in sequence from the ankle upward, hold, then release together. The wave repeats for the length of the session. It is a rhythmic squeeze travelling from the ankle upward, the same technique pro teams and recovery studios have used for years.

A session is completely passive. Zip in, press start, watch something.

Do they actually work, or is it marketing?

The honest answer is that the research is strong on soreness and mixed on performance. The best-supported effect of intermittent pneumatic compression is on how your legs feel afterwards: less sore and less fatigued than after simply resting. What it does not reliably do is make you objectively faster or stronger the next day: a light spin on the bike does about as much for that.

You will also see brands claim these boots flush lactic acid. Treat that with suspicion. Lactate clears on its own within an hour of stopping, and it is not what makes you sore two days later.

So: buy this to feel less heavy, to sleep better after a hard day, and to train more consistently. Not to add watts. We would rather tell you now than have you send it back later.

Who are they for?

Runners and cyclists in a training block. Gym-goers who hate next-day stiffness. Nurses, tradies and retail workers on their feet ten hours a day. Frequent flyers. And anyone whose legs feel like sandbags by the evening.

Should I use them before or after training?

Both work, for different reasons. Ten to fifteen minutes on a low setting before a session works as a warm-up. The longer, firmer sessions belong afterwards, ideally within two or three hours, or in the evening before bed.

How long is a session, and how often?

Fifteen to thirty minutes is the usual session. Start at ten to fifteen minutes on a low pressure for your first week while you get used to the sensation.

After that, daily or every other day is fine. There is no need to go longer: past about forty-five minutes you are not getting more out of it.

Are these medical devices?

No. Onda products are wellness and sports recovery products. They are not medical devices and are not intended to diagnose, treat or cure any condition. If you have a diagnosed circulatory condition or an injury, speak to your doctor or physiotherapist before using any compression product.


Section 2

Choosing yours

Four products, and only one of them is right for you.

Which Onda should I choose?

Quick version:

  • Core 6, A$449: you want the compression wave and nothing else. This is the one most people should buy.
  • Core Pro, A$549: your legs go stiff and cold after training, or you recover through winter. Heat built into the sleeves.
  • Recovery Pants, A$699: your hips and glutes are the problem, not just your calves. Covers everything below the waist.
  • Ice, A$749: you want ice-bath cold without owning an ice bath. Boots plus two gel cooling sleeves.

Still torn? Email us with what you train and where your legs feel it most, and we will tell you which one, including when the answer is the cheapest one.

What is the difference between the Core 6 and the Core Pro?

Two things: the Core Pro has heat built into the sleeves, three levels from 40 to 70 °C, and a touch console instead of a handheld wireless remote. The compression principle is the same on both.

If you do not need heat, the Core 6 gives you the same wave for a hundred dollars less, and a slightly higher top pressure. We would rather sell you that than sell you a feature you will never switch on.

Heat or cold: which one do I actually need?

The rough rule is heat for stiff, tight, tired muscle, and cold for hot, heavy legs after big efforts. Ordinary training fatigue usually responds better to heat. If you are dealing with an actual injury, a swollen ankle, say, neither is the answer: see a professional first.

One thing worth knowing that most brands will not tell you: repeated research on cold water immersion has found that cold applied straight after strength training can blunt part of the muscle adaptation you just earned. Those studies used ice baths rather than gel sleeves, so treat it as a sensible precaution rather than a proven effect here. If you are chasing muscle growth, keep the cold for rest days and endurance sessions.

Boots or pants?

Boots stop at the top of the thigh. If your hips and glutes are where the tension sits, which is common for runners, cyclists and anyone at a desk all day, the Recovery Pants run one continuous wave from ankle to waist instead.

You do not need both. The pants come with their own wireless controller and replace the boots rather than adding to them.

Which size should I pick?

The boots come in two sizes, both at the same price: M for heights of 150 to 170 cm, L for 170 to 185 cm. Recovery Boots fit heights from 150 to 185 cm. Taller than 185 cm? Email us at support@ondaboots.com before ordering and we will help.

The Recovery Pants are one size fits most: 114 cm total length, with flat widths of 55 cm at the waist and 33 cm at the thigh.

On the Ice, the size applies to the boots only. The gel cooling sleeves are one size fits most, 48 cm around the top and 36 cm around the bottom, and fit inside both boot sizes.

Full details on our Size Guide. Picked wrong? Tell us within 24 hours of ordering and we change it free before dispatch.


Section 3

Safety

Read this part properly. It is short.

Who should NOT use them?

Do not use this product, and consult a health professional first, if any of the following apply: known or suspected deep vein thrombosis or thrombophlebitis; severe heart disease or an implanted electronic device such as a pacemaker; acute inflammation, infection, rash or open wounds on the legs; severe unmanaged high blood pressure; pregnancy; recent surgery or fracture in the area; unexplained pain or swelling.

If you are being treated for any circulatory condition, ask your doctor before buying, not after.

Can children use them?

No. These products are not for children.

Is it safe to use every day?

For most healthy adults, yes, at a sensible pressure and for fifteen to thirty minutes. More is not better. If you finish a session with numbness, tingling, pins and needles or skin that stays marked, the pressure was too high or the session too long. Drop both.

A session should be relaxing enough that you can read through it. If it is not, turn it down.


Section 4

The product

Who builds it, how it runs, how you look after it.

Who actually makes Onda products?

We believe in saying this plainly rather than letting you discover it in the box. Onda curates and sells recovery systems engineered and manufactured by LEAMAI, a recovery-technology specialist with 16 years of manufacturing experience whose products are exported to more than 130 countries. The control unit and sleeves you receive carry the LEAMAI logo.

Working directly with the factory, with no importer and no retail markup in between, is the whole reason we can sell professional-grade equipment at these prices and still back it with a warranty you can actually use.

How loud is it? Can I watch something during a session?

Around 50 dB, about the level of a quiet conversation. You can watch a film, read or take a call through a whole session.

How do I charge it?

With the Australian-plug charger in the box. The built-in lithium battery gives three to four hours of use per full charge, roughly six thirty-minute sessions, and recharges in two to three hours.

How do I clean it?

Wipe the sleeves with a soft damp cloth and a mild detergent, water no hotter than 40 °C. Never machine wash, never submerge, and keep liquid away from the control unit and the air ports.

Wear light, comfortable clothing during a session rather than using the sleeves directly on bare skin. It is more comfortable and it keeps them clean.

How do the Ice cooling sleeves work?

They are gel-filled sleeves, 1.5 cm of gel core under a breathable ice-silk cover, 2.5 kg each. Put them in the freezer overnight, take them out and let them sit a few minutes, then slip them on under the compression boots.

They stay cold for three to four hours and are most comfortable between +6 and +15 °C, so do not put them straight from the freezer onto skin. Washable and reusable for years. Do not train in them.

Can I take it on a plane?

Yes. The sleeves fold flat, and the controller has a built-in lithium battery so it has to travel in your cabin bag rather than in checked luggage. That is standard airline policy for lithium batteries, not something specific to us.


Section 5

Ordering and delivery

What it costs, how long it takes, what happens if you change your mind.

Where does my order ship from?

Directly from our manufacturing partner's facility in China, quality checked and dispatched within one to two business days. Shipping straight from the factory is what lets us offer this equipment at a fair price. Final delivery in Australia is handled by TOLL.

How long is delivery, and what does it cost?

Approximately 15 days from your order date, express and fully tracked door to door. Your tracking number is emailed within five days of ordering.

Delivery is free everywhere in Australia except Western Australia, where air freight costs us noticeably more. Rather than raise every price to cover it, we pass on the difference at cost: A$9.95 for orders up to A$499, A$14.95 from A$500 to A$649, and A$24.95 from A$650. The amount always appears at checkout before you pay.

Will I be asked to pay customs or GST when it arrives?

No. The price at checkout is final and includes all import taxes and customs clearance. You will never be asked to pay anything to receive your parcel.

Can I change my address or my size after ordering?

Yes, if you are quick. Email support@ondaboots.com within 24 hours of ordering and we will change your address, phone number or size free of charge, before dispatch.

Please double-check your address and phone number at checkout. Our carrier needs a complete address and a reachable phone number, and once a parcel has left the warehouse it cannot be recalled or rerouted.

Can I return my order?

Yes. Change-of-mind returns are accepted within 30 days of delivery if the product is unused and in its original packaging, with all accessories. Email us first so we can register the return. Return postage is at your cost and we charge no restocking fee.

Faulty items are a different matter entirely: those are covered by the warranty below, with nothing to ship back. Full detail in our Returns & Refunds policy.


Section 6

After you buy

The part that matters if something goes wrong.

What if something breaks?

You are covered by a 1-year warranty on the whole system: the controller, the sleeves, the hoses and the charger.

What matters more than the length is whether you can use it. Send us your order number with a photo or a short video showing the issue. We verify the fault remotely and ship the replacement part, or a replacement unit where needed, free of charge including shipping. You never post anything back overseas.

What is not covered?

Damage from drops, impacts or crushing. Liquid damage, since the unit must never be submerged or machine washed. Punctures from sharp objects. Unauthorised disassembly or repair. Normal cosmetic wear.

This warranty sits on top of your rights under the Australian Consumer Law, which cannot be excluded. You are entitled to a replacement or refund for a major failure regardless of anything written here.

How do I reach an actual human?

Email support@ondaboots.com with your order number. A real person reads every message and replies within 24 hours on business days. There is no chatbot and no ticket queue: Onda is a small independent operation, which is precisely why you get an answer.


Still stuck

Email support@ondaboots.com with your order number if you have one. A real person reads every message and replies within 24 hours on business days.

Onda is operated by Illan Zemmouri (entreprise individuelle), SIREN 939 062 899, 24 Rue de Gisors, 95300 Pontoise, France.

The awkward part

We do not have customer reviews yet

So here is what we put in their place.

A brand new store with dozens of glowing reviews is either very lucky or lying, and the second is far more common. Rather than manufacture social proof, we hand you the three things that actually cost us money if the product disappoints you.

30 days to change your mindCounted from delivery, not from the order date. Unused, original packaging, no restocking fee.
A warranty you can useOne year, settled from a photo. The replacement part ships free and nothing goes back overseas.
Rights we cannot excludeAustralian Consumer Law guarantees apply on top, for a reasonable time, whatever our terms say.

Where to start

Take the Core 6. Add the rest later, if ever.

A$449, delivered with taxes and duties included. Thirty days to change your mind, and a warranty that does not ask you to pay freight to use it.

Shop the Core 6 · A$449

Free tracked shipping across Australia (flat rate to WA) · delivered in about 15 days